Care Services Manager

1 week ago


Yakima, Washington, United States Senior Full time
Job Title: Direct Care Supervisor

Senior Life Resources is seeking a skilled Direct Care Supervisor to oversee the delivery of high-quality home care services and manage a team of Home Care Providers. The ideal candidate will possess strong leadership, organizational, and communication skills, with a passion for ensuring the well-being of our clients.

Key Responsibilities:
  • Supervise and support Home Care Providers, including recruitment, onboarding, and training.
  • Oversee client assignments, service scheduling, and performance evaluations.
  • Ensure successful service delivery, address service issues, and maintain documentation.
  • Assist with on-call duties and provide emergency client services when needed.
  • Uphold agency mission, policies, and service standards.
  • Maintain confidentiality and demonstrate leadership in safety and professionalism.
Qualifications:
  • Associate's Degree or equivalent required.
  • 2+ years of Home Care or customer service experience.
  • 1+ year of office experience; supervisory experience preferred.
  • Bilingual in English/Spanish preferred.
  • Strong leadership, organizational, and communication skills.
  • Must meet additional certification requirements (CNA or WA State Home Care Aide training).
Benefits:
  • Medical, Dental, Vision Insurance
  • 401(k) with Company Match
  • 12 Paid Vacation Days, 10 Paid Holidays, and Paid Sick Leave
  • Employee Assistance Program (EAP)
  • Public Loan Forgiveness Eligible Employer

Senior Life Resources is an Equal Opportunity Employer and does not unlawfully discriminate based on race, sex, age, religion, national origin, marital status, disability, or any other basis prohibited by federal, state, or local law.


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