Automotive Service Representative
2 weeks ago
Christian Brothers Automotive is seeking a highly skilled and customer-focused Automotive Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our guests, and contributing to the success of our store.
Key Responsibilities- Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
- Check guests in and out, answer phone calls, and schedule appointments to ensure seamless communication and efficient operations.
- Assist the shop with receiving, processing, and outgoing parts, as well as other errands as needed, to maintain a well-organized and efficient work environment.
- Treat guests with respect and empathy, consistently demonstrating a heart consistent with Christian Brothers Automotive's values.
- Participate in performing guest service activities, such as providing shuttle service, and direct, coordinate, and participate in performing guest service activities as dictated by workload.
- Follow all safety policies and procedures to ensure a safe and healthy work environment.
- Proven successful customer service experience, with a strong desire to serve others.
- Strong interpersonal skills, with the ability to effectively communicate with staff, vendors, and customers.
- Valid state driver's license, with a clean driving record.
- Exceptional communication skills, both over the phone and in-person.
- Strong computer proficiency, with the ability to learn and adapt to new software and systems.
- Ability to multitask and meet deadlines, with a focus on delivering high-quality results.
- Proficient with Microsoft Office Suite or related software.
- While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk, and hear.
- The employee is occasionally required to balance, stoop, kneel, and/or crouch.
- The employee must occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.
Christian Brothers Automotive is a leading provider of precision auto repair, with a commitment to transparency, integrity, and a people-first philosophy. Our modern facilities are equipped with manufacture-level diagnostic equipment and the latest factory scan tools, ensuring that our guests receive the highest level of service and care.
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Automotive Service Representative
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Grapevine, Texas, United States Christian Brothers Automotive Full time{"Job Title": "Automotive Customer Service Representative", "Job Overview": "As an Automotive Customer Service Representative with Christian Brothers Automotive, you will be the face of our company, providing exceptional customer service and building relationships with our guests. Your role will involve checking guests in and out, answering phone calls,...
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