Automotive Customer Service Representative Weekends Off Grapevine
3 weeks ago
Automotive Customer Service Representative
Job Overview:
As an Automotive Customer Service Representative with Christian Brothers Automotive, you will be the face of our company, providing exceptional service to our guests. You will be responsible for building relationships with our customers, ensuring their satisfaction, and providing a positive experience.
Responsibilities:
- Check guests in and out
- Answer phone calls and schedule appointments
- Provide safe shuttle service for our valued guests
- Treat our guests with the utmost respect under all circumstances
- Assist the shop with receiving, processing, incoming and outgoing parts and other errands as needed
- Keep the facility clean and organized
- Assist other team members as needed with clerical tasks
- Direct, coordinate, and participate in performing guest service activities
- Serve as a community ambassador for the store
- Follow all safety policies and procedures
Qualifications:
- Proven successful customer service experience
- Strong interpersonal skills to effectively communicate with our staff, vendors, and customers
- Valid state driver's license
- Exceptional communication skills, both over the phone and in-person
- Strong computer proficiency
- Meet required insurance driving record parameters
- Ability to seek and accept coaching and direction
- Ability to multitask and meet deadlines
- Proficient with Microsoft Office Suite or related software
Physical Requirements:
While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear. The employee is occasionally required to balance, stoop, kneel, and/or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.
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Grapevine, Texas, United States Christian Brothers Automotive Full timeJob Title:Automotive Customer Service RepresentativeJob Overview:As a key member of our team, you will play a vital role in building relationships with our customers and providing exceptional service. You will be the face of our company, and your interactions with guests will set the tone for their experience with us.Responsibilities:Provide exceptional...
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