Food Service Supervisor

20 hours ago

Fitchburg, Massachusetts, United States Global Partners Full time
Job Title: Food Service Supervisor

Global Partners is seeking a highly motivated and experienced Food Service Supervisor to join our team. As a Food Service Supervisor, you will be responsible for directing and supervising all activities in the deli and food service department and its personnel to achieve merchandising, sales, and guest service goals established for the department.

Key Responsibilities:
  • Direct department personnel, meeting department goals and objectives, communicating directly with store management and department supervisors.
  • Select, onboard, and coach all new team members.
  • Schedule all team members.
  • Offer product information, provide selling suggestions, and actively sample and give genuine thank yous.
  • Take guest orders, ensure orders are completed on time, and to the guest's satisfaction.
  • Ensure department personnel follow all county, city, and company food safety and sanitation guidelines and policies.
  • Order products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards.
  • Oversee the preparation and serving/merchandising of deli/food service items, including breakfast, lunch, and dinner entrees, fried foods, pizzas, prepared salads, soups, sandwiches, roller grill items, hot and cold beverages, and snack items.
  • Display deli and food service items following deli and food service department and/or company merchandising guidelines.
  • Follow product recipes without deviation.
  • Attentively rotate deli/food service items for sale, ensuring quality and safety and product shrink control.
  • Receive merchandise for sale and supplies, auditing invoices, breaking down orders, positioning cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins freezers.
  • Periodically count product for inventory purposes.
  • Complete all paperwork in a timely and accurate manner.
  • Process cash register transactions, giving back change, and refunds.
  • Use scale printer machine, ensuring weights and pricing are correct.
  • Understand the importance of monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage.
  • Keep clean, neat, and orderly sales counters, food prep areas, warehouse shelving, and walk-in coolers and freezers.
  • Ensure all department personnel use proper safety equipment and procedures.
  • Perform other duties as needed or assigned by management.
  • Work with deli ingredients, including various meat items, vegetables, and fruits, spices, nuts, flavorings, sauces, and oils.
Requirements:
  • High School Diploma or Equivalent.
  • Applicants must be at least 18 years old.
  • Flexibility to work weekend, holiday, and/or evening shifts and assist other locations as needed.
  • 2 years prior experience in a fresh foods environment, preferably in a managerial role.
  • Must have reliable transportation and an active driver's license.
  • Serv-safe certification preferred.
  • Must have the ability to lift up to 25 pounds occasionally.
  • Work in walk-in coolers and freezers.
  • Stand for long periods of time, bend, and twist below waist, and frequently lift and/or maneuver merchandise and supplies, as well as reach above shoulder height.
  • Be dexterous enough with hands and fingers so as to be able to use necessary equipment, including knives, slicers, burners, ovens, fryers, and rotisseries.
What We Offer:
  • Competitive salaries and opportunities for growth.
  • Health + Wellness - Medical, Dental, Vision, and Life Insurance along with additional wellness support.
  • The Road Ahead - 401k and a match component.
  • Professional Development - Tuition reimbursement after 6 months of service.
Interview Process:
  • First, if you're interested in the role, please apply.
  • A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity, a recruiter will contact you to schedule an interview.
  • We conduct phone interviews and on-site interviews and will provide you with additional hiring information items needed at that time.
Equal Opportunity Employer:

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move, and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department.

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