Food Service Supervisor

1 week ago


Fitchburg, Massachusetts, United States Global Partners Full time
Job Summary:

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Global Partners. As a Food Service Supervisor, you will be responsible for directing and supervising all activities in the deli and food service department, ensuring that our guests receive exceptional service and that our sales and merchandising goals are met.

Key Responsibilities:
  • Direct and supervise department personnel to achieve sales and merchandising goals.
  • Select, onboard, and coach new team members.
  • Schedule team members to ensure adequate coverage.
  • Provide product information, make selling suggestions, and actively sample products.
  • Take guest orders and ensure orders are completed on time and to the guest's satisfaction.
  • Ensure department personnel follow all food safety and sanitation guidelines and policies.
  • Order products and supplies to maintain adequate stock levels and merchandising standards.
  • Oversee the preparation and serving of deli and food service items, including breakfast, lunch, and dinner entrees, fried foods, pizzas, prepared salads, soups, sandwiches, roller grill items, hot and cold beverages, and snack items.
  • Display deli and food service items according to merchandising guidelines.
  • Follow product recipes without deviation.
  • Rotate deli and food service items for sale, ensuring quality and safety and product shrink control.
  • Receive merchandise for sale and supplies, auditing invoices, breaking down orders, and positioning cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins freezers.
  • Count product for inventory purposes.
  • Complete all paperwork in a timely and accurate manner.
  • Process cash register transactions, giving back change and refunds.
  • Use scale printer machines, ensuring weights and pricing are correct.
  • Understand the importance of monitoring product pricing, signage, and placement, as well as the use of product shelf tags and shelf signage.
  • Keep sales counters, food prep areas, warehouse shelving, and walk-in coolers and freezers clean, neat, and orderly.
  • Ensure all department personnel use proper safety equipment and procedures.
  • Perform other duties as needed or assigned by management.
Requirements:
  • High School Diploma or Equivalent.
  • At least 18 years old.
  • Flexibility to work weekend, holiday, and/or evening shifts and assist other locations as needed.
  • 2 years prior experience in a fresh foods environment, preferably in a managerial role.
  • Must have reliable transportation and an active driver's license.
  • Serv-safe certification preferred.
  • Ability to lift up to 25 pounds occasionally.
  • Work in walk-in coolers and freezers.
  • Stand for long periods of time, bend and twist below waist, and frequently lift and/or maneuver merchandise and supplies, as well as reach above shoulder height.
  • Be dexterous enough with hands and fingers to use necessary equipment, including knives, slicers, burners, ovens, fryers, and rotisseries.
What We Offer:
  • Competitive salaries and opportunities for growth.
  • Health and wellness benefits, including medical, dental, vision, and life insurance, as well as additional wellness support.
  • 401k and a match component.
  • Tuition reimbursement after 6 months of service.
How to Apply:

If you are excited about this opportunity and think you could have an impact at Global Partners, please apply. We are an equal opportunity employer and welcome applications from diverse candidates. If you have a disability and need an accommodation to apply, please contact our recruiting department.



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