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Food and Beverage Service Associate

2 months ago

Fitchburg, Massachusetts, United States Great Wolf Resorts Full time
{"title": "Food and Beverage Service Associate", "description": "

**Job Summary**

We are seeking a skilled Food and Beverage Service Associate to join our team at Great Wolf Resorts. As a key member of our food and beverage team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.

**Key Responsibilities**

\u2022 Communicate effectively with guests to take food and beverage orders

\u2022 Prepare customer food and beverage orders in a timely and efficient manner

\u2022 Provide outstanding customer service and engage in suggestive selling

\u2022 Maintain a clean and organized workspace, adhering to high standards of cleanliness and presentation

\u2022 Perform cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting

\u2022 Ensure compliance with company policies and procedures, including food safety and sanitation standards

**Requirements**

\u2022 Some High School education or equivalent

\u2022 Flexibility regarding scheduling based on business demands

\u2022 Experience utilizing basic math skills with ability to add, subtract, multiply, and divide

\u2022 Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures

\u2022 Successful completion of a criminal background and drug screen

**What We Offer**

\u2022 Competitive hourly rate

\u2022 Opportunities for career advancement

\u2022 Comprehensive benefits package

\u2022 Fun and dynamic work environment

", "lang_code": "en-US"}