Food Service Supervisor

6 days ago


Fitchburg, Massachusetts, United States Global Partners Full time
Job Description:

Global Partners is seeking a highly skilled Food Service Supervisor to lead our deli and food service department. As a key member of our team, you will be responsible for directing and supervising all activities in the deli and food service department and its personnel to achieve merchandising, sales, and guest service goals established for the department.

We are a company that values people and provides career paths and development programs for all roles in the organization. Our longevity and success are built on the energy, products, and services we deliver to our customers. We are looking for individuals who are passionate about food and customer service and are motivated to contribute to our company's direction.

As a Food Service Supervisor, you will be responsible for:

  • Directing department personnel to meet department goals and objectives
  • Selecting, onboarding, and coaching new team members
  • Scheduling team members
  • Providing product information, making selling suggestions, and actively sampling
  • Taking guest orders and ensuring orders are completed on time and to the guest's satisfaction
  • Ensuring department personnel follow all county, city, and company food safety and sanitation guidelines and policies
  • Ordering products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards
  • Overseeing the preparation and serving/merchandising of deli/food service items
  • Displaying deli and food service items following deli and food service department and/or company merchandising guidelines
  • Following product recipes without deviation
  • Rotating deli/food service items for sale, ensuring quality and safety, and product shrink control
  • Receiving merchandise for sale and supplies, auditing invoices, breaking down orders, and positioning cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins freezers
  • Counting product for inventory purposes
  • Completing all paperwork in a timely and accurate manner
  • Processing cash register transactions, giving back change, and refunds
  • Using scale printer machines, ensuring weights and pricing are correct
  • Monitoring product pricing, signage, and placement, as well as the use of product shelf tags and shelf signage
  • Keeping clean, neat, and orderly sales counters, food prep areas, warehouse shelving, and walk-in coolers and freezers
  • Ensuring all department personnel use proper safety equipment and procedures
  • Performing other duties as needed or assigned by management
  • Working with deli ingredients, including various meat items, vegetables, and fruits, spices, nuts, flavorings, sauces, and oils

We offer a competitive salary and opportunities for growth. We have an amazing Talent Development Team that creates trainings for growth and job development. We also offer:

  • Health and wellness benefits, including medical, dental, vision, and life insurance, as well as additional wellness support
  • A 401(k) plan with a match component
  • Tuition reimbursement after 6 months of service

We are an equal opportunity employer and foster a company culture where ideas from all people help us grow, move, and thrive. We value diversity and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law.



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