Banquet Events Manager

22 hours ago


Chicago, Illinois, United States The Dalcy Full time
About The Dalcy

The Dalcy is a private event space located in the historic Fulton Market District, featuring a well-curated cocktail and wine program and chef-driven modern American fare.

Job Summary

We are seeking a highly skilled Banquet Events Manager to join our team at The Dalcy. As a key member of our events team, you will be responsible for managing the execution of onsite catering and banquet events, ensuring seamless execution and exceptional guest experiences.

Key Responsibilities
  • Manage the execution of onsite catering and banquet events, including coordinating with vendors and staff to ensure timely and efficient setup and breakdown.
  • Present invoices to guests, accurately process payments, and balance sales/receipts to ensure financial accuracy.
  • Comprehend and execute specific banquet instructions and timelines, and expedite any contract changes as communicated from the catering sales team.
  • Ensure all event setups and breakdowns are performed in a timely manner, and that post-event reporting is executed by the appropriate team member and shared with the sales team in a timely manner.
  • Build and maintain strong relationships with team members, clients, guests, and vendors to ensure exceptional customer service and loyalty.
  • Attend tastings and meetings, and communicate pertinent information to the appropriate personnel to ensure seamless execution.
  • Identify and communicate equipment repair and maintenance needs to the General Manager and/or designated managers/chefs.
  • Model and promote teamwork across all teams, and use tact and good judgment when dealing with challenges pertaining to guests, vendors, and employees.
  • Work a variety of days and shifts, including early mornings, late nights, and weekends, at multiple sites with or without overnight travel, as needed.
Requirements
  • 2 years of banquet event management experience required.
  • Ability to manage the execution of onsite catering and banquet events.
  • Experience working directly with clients, catering sales teams, operations staff, and vendors.
Benefits

We offer a competitive salary range of $70,000.00 - $90,000.00 per year, as well as a range of benefits, including:

  • Competitive Salary
  • Quarterly Bonus
  • Paid Time Off, including Paid Holidays, Personal Days, and Vacation
  • 401(k)
  • Blue Cross Blue Shield Medical Insurance
  • Dental and Vision Insurance
  • Life, Accident Protection, and Critical Illness Insurance
  • Domestic Partner Benefits
  • Restaurant Discounts
  • Employee Assistance Program, focusing on a commitment to mental health and wellness


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