Banquet Operations Manager

1 day ago


Chicago, Illinois, United States Oak View Group Full time
About the Role

Oak View Group, a leading food service provider, is seeking a highly skilled Banquet Operations Manager to join our team at McCormick Place Convention Center in downtown Chicago.

Key Responsibilities
  • Oversee and supervise all banquet functions and employees at the Convention Center.
  • Monitor and direct all aspects of maintaining existing equipment needed for banquet service.
  • Coordinate with culinary and stewarding departments on the timing and production of functions.
  • Develop and implement effective floor operations strategies to ensure seamless event execution.
  • Manage and train banquet captains and servers on department standards and procedures.
  • Generate requisitions for supporting departments and order replacement items and equipment as needed.
  • Collaborate with catering sales manager to determine proper floor plans, meeting notes, and equipment needs prior to each function.
  • Ensure the highest standards of presentation, preparation, and service are met in conjunction with all food and beverage departments.
  • Take initiative in recommending and implementing new standards or systems with banquet directors approval.
  • Foster a cooperative and harmonious working climate conducive to maximizing employee morale and increasing overall productivity.
Requirements
  • Bachelor's degree in food and beverage management or related field desired.
  • Minimum 3-5 years of experience in a management-level position in food and beverage or equivalent training experience.
  • Prior supervisory experience and prior experience in a union environment.
  • Ability to function in a fast-paced, team-oriented environment and manage several direct reports.
  • Strong computer skills, including Microsoft Office and ability to learn new software.
About Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. We offer an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

We are committed to equal employment opportunity and strive to create environments that reflect and celebrate the diverse communities in which we operate and serve.



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