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Banquet Operations Manager

2 months ago

Chicago, Illinois, United States AEG Full time
About the Role

AEG is seeking a highly skilled and experienced Banquet Manager to join our team at McCormick Place Convention Center. As a key member of our food service team, you will be responsible for overseeing all banquet functions and employees, ensuring seamless execution and exceptional customer service.

Key Responsibilities
  • Event Planning and Execution: Collaborate with the Banquet Director to plan and execute all banquet events, including coordinating with culinary and stewarding departments.
  • Team Management: Supervise and train banquet captains and servers, ensuring they meet department standards and procedures.
  • Inventory Management: Manage inventory and requisition supplies from supporting departments, including stewarding, purchasing, and warehouse.
  • Financial Management: Analyze profit and loss statements to optimize banquet operations and make data-driven decisions.
  • Communication and Collaboration: Liaise with catering sales, culinary, and purchasing teams to ensure seamless execution and effective communication.
  • Quality Control: Inspect service setups, ensure proper presentation, preparation, and service, and implement new standards or systems to improve overall quality.
  • Employee Development: Foster a positive and productive work environment, promoting employee morale and productivity.
Requirements
  • Education: Bachelor's degree in food and beverage management or related field.
  • Experience: Minimum 3-5 years of management-level experience in food and beverage or equivalent training experience.
  • Skills: Strong communication, leadership, and problem-solving skills, with the ability to work in a fast-paced environment.