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Banquet Operations Manager

2 months ago

Chicago, Illinois, United States Onni Group Full time

**Job Summary**

Onni Group is seeking a highly skilled Banquet Manager to join our team. As a key member of our food and beverage operations, you will be responsible for delivering exceptional service and ensuring seamless event execution.

**Key Responsibilities:**

  • Develop and implement effective banquet operations strategies to drive revenue growth and customer satisfaction
  • Collaborate with cross-functional teams to plan and execute events, including catering, audiovisual, and décor
  • Manage event budgets, timelines, and logistics to ensure timely and within-budget delivery
  • Provide exceptional customer service, responding to guest inquiries and resolving issues promptly
  • Conduct site visits and walk-throughs to ensure event spaces are prepared and meet client expectations

**Requirements:**

  • 3+ years of experience in banquet management or a related field
  • Proven track record of delivering high-quality events and exceeding customer satisfaction targets
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines

**What We Offer:**

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment