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Assistant Banquet Manager

2 months ago

Chicago, Illinois, United States Hongkong & Shanghai Hotels Group Full time

Job Summary:

We are seeking a highly skilled and experienced Assistant Banquet Manager to join our team at Hongkong & Shanghai Hotels Group. As a key member of our events team, you will be responsible for ensuring the smooth operation of banquets and events, providing exceptional service to our guests, and maintaining the highest standards of quality and professionalism.

Key Responsibilities:

  • Oversee all aspects of banquet operations, including planning, coordination, and execution
  • Develop and implement strategies to improve service quality, efficiency, and customer satisfaction
  • Train and supervise banquet staff to ensure they meet the highest standards of service and quality
  • Collaborate with chefs, event coordinators, and other departments to ensure seamless execution of events
  • Manage event budgets, timelines, and logistics to ensure successful events
  • Ensure compliance with company policies, procedures, and regulatory requirements
  • Conduct regular quality control checks to ensure consistency and excellence in service and quality

Requirements:

  • Minimum 2 years of experience in a similar role in an upscale banquet establishment
  • Excellent knowledge of food, beverages, and wine
  • Strong leadership and communication skills
  • Ability to multitask and prioritize tasks effectively
  • Impeccable grooming and presentation
  • Good physical strength and stamina to carry trays of food and stand for long periods

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance