Client Relations Specialist

2 weeks ago


Huntley, Illinois, United States UNION SPECIAL LLC Full time
Position Overview

Role Summary: The Customer Service Representative will be responsible for maintaining effective communication with client accounts and ensuring their needs are met with the highest level of service.

Key Responsibilities:
  • Engage in direct communication with clients through various channels.
  • Process orders efficiently and accurately.
  • Collaborate closely with sales teams and customers to gather and assess requirements and relevant information.
  • Contribute to departmental enhancements aimed at boosting productivity and fulfilling customer expectations.
  • Execute additional tasks as required.
Qualifications:
  • Completion of high school diploma or GED is mandatory.
  • Strong interpersonal and communication skills are essential.
  • Ability to maintain a high level of professionalism and productivity under pressure.
  • Familiarity with Word, Excel, Outlook, and ERP Software is preferred.
  • Prior experience in customer service is advantageous.
  • Detail-oriented with excellent organizational skills, capable of prioritizing tasks effectively.
  • Bilingual in Spanish is a plus.


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