Order Processing Coordinator

1 week ago


Attleboro, Massachusetts, United States CSM Full time
Order Entry Specialist at Chain Store Maintenance

Position Overview:

Chain Store Maintenance, a subsidiary of MCS, is dedicated to providing outstanding service to our clients and partners, positively impacting the communities we serve.

As an Order Entry Specialist at CSM, you will be integral in maintaining service quality and ensuring customer satisfaction.

Primary Responsibilities:

  • Efficiently manage all incoming and outgoing communications
  • Professionally handle incoming calls
  • Promptly process new orders received via phone and email
  • Perform front desk and receptionist tasks as needed

Required Qualifications:

  • Excellent communication and organizational skills are crucial
  • Demonstrated experience in providing exceptional customer service
  • A collaborative team player with a positive attitude and ability to learn software quickly
  • Experience in website or database management is advantageous
  • Clear and effective verbal communication skills are necessary
  • Dependable transportation and punctuality for all scheduled shifts

Education and Experience Requirements:

A minimum of a High School Diploma or equivalent work experience is required.

Physical Requirements and Work Environment:

ADA Specifications: This role may involve occasional standing, movement, and lifting of objects up to 15 pounds, along with standard office tasks.

Expect a primarily sedentary work environment, spending 8 hours at a desk, utilizing a computer, mouse, and phone.

Additional Information:

This job description serves as a general overview of the role's responsibilities and key activities. Specific tasks may vary based on the needs of the company. The incumbent may also be assigned additional duties as required.

This posting does not create any contractual relationship beyond at-will employment.

Chain Store Maintenance is an equal opportunity employer, welcoming individuals with disabilities and veterans.



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