Order Processing Coordinator

2 weeks ago


Attleboro, Massachusetts, United States CSM Full time
Order Entry Specialist at CSM

Position Overview:

As a key member of Chain Store Maintenance, an MCS Company, the Order Entry Specialist is dedicated to providing outstanding service to our clients and partners, thereby enhancing community well-being.

This role is essential in maintaining service excellence and achieving high levels of customer satisfaction.

Core Responsibilities:

  • Efficiently manage both incoming and outgoing communications
  • Professionally handle incoming calls
  • Promptly process new orders received via phone and email
  • Perform duties related to front desk and reception

Required Qualifications:

  • Exceptional communication and organizational skills are crucial
  • Demonstrated history of providing superior customer service
  • A cooperative team player with a positive attitude and quick adaptability to new software
  • Experience in website or database management is advantageous
  • Clear and effective verbal communication skills are necessary
  • Dependable transportation and punctuality for all scheduled shifts

Education and Experience Requirements:

A minimum of a High School Diploma or equivalent work experience is required.

Physical Demands and Work Environment:

ADA Specifications: This position may involve occasional standing, movement, and lifting of objects up to 15 pounds, along with standard office tasks.

The work environment is primarily sedentary, involving approximately 8 hours at a desk, with frequent use of a computer, mouse, and phone.

Additional Information:

This job description serves as a general overview of the role's nature and primary responsibilities. Specific tasks may vary based on organizational needs. The incumbent may also be assigned additional duties as required.

This posting does not create any contractual relationship beyond at-will employment.

Chain Store Maintenance is an equal opportunity employer, welcoming individuals with disabilities and veterans.



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