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Patient Access Coordinator

2 months ago

Vail, Colorado, United States Vail Health Hospital Full time
About the Opportunity

Vail Health Hospital is seeking a highly skilled and detail-oriented Patient Access Coordinator to join our team. As a key member of our healthcare team, you will be responsible for ensuring seamless patient access to our medical services.

Key Responsibilities
  • Register patients and perform all registration-related functions, including explaining and obtaining necessary patient consents and authorizations.
  • Communicate effectively with patients to assist in access to care, including answering phone calls and responding to inquiries in a timely and customer-service oriented manner.
  • Resolve non-clinical questions within scope of knowledge while providing excellent customer service.
  • Perform ongoing documentation audits for medical necessity, plan of care, and other related tasks or requirements by payors.
  • Establish and maintain accurate patient records, including scanning medical records in a timely and organized manner.
  • Manage and direct incoming office correspondence, including mail, email, faxes, and telephone calls.
  • Organize and monitor front desk supply inventory to ensure cost-effective departmental spending.
  • Attend and provide feedback for departmental staff meetings.
  • Ensure compliance with all applicable HIPAA, EMTLA, and Joint Commission requirements.
Requirements
  • Customer service and clerical experience.
  • Working knowledge of the English language, including reading, writing, and speaking English.
  • Ability to possess or obtain within 90 days the computer skills necessary to complete online learning requirements for job-specific competencies.
Benefits
  • Competitive wages and family benefits.
  • Comprehensive health benefits, including medical, dental, and vision.
  • Education and training opportunities, including tuition assistance and student loan repayment.
  • Retirement and supplemental insurance benefits.
  • Recreation benefits, wellness programs, and more.