Deductions Specialist
4 weeks ago
At Reily Foods Company, we're seeking a skilled Deductions Specialist to join our team. As a key member of our finance department, you will be responsible for identifying, investigating, and resolving client payment deductions or discrepancies.
Key Responsibilities:
- Process and clear valid deductions, dispute all invalid deductions, and collect all disputed amounts.
- Research and resolve customer deductions, including overages, reclamations, damages, freight, fines, product returns, and other non-promotional deductions.
- Through research on customer portals, agreements, or payment advice, identify invalid customer deductions and develop a plan to recoup any amounts owed and avoid future invalid deductions.
- Effectively organize, save, and attach supporting documentation to help report and validate deductions.
- Collaborate with other departments to provide insight on process gaps and opportunities.
- Identify deduction trends at the customer level and communicate such trends to help develop recommendations for the team.
- Support strategic customers, manage pricing, reporting, and analysis.
- Complete special projects as assigned.
Requirements:
- 3+ years of experience in high-level reconciliations and chargebacks.
- Ability to calculate, post, and manage necessary accounting figures and financial records.
- Analytical, detail-oriented, with a knack for trouble-shooting and multi-tasking.
- Ability to set priorities and focus on issue resolution, including adapting to emerging and urgent issues.
- Must thrive in a fast-paced and collaborative environment.
- Well-versed in customer service and negotiation skills.
- Exceptional data entry skills and aptitude for working with numbers.
- Excellent verbal and written communication skills.
- Proficient in MS Office and experience with Microsoft Dynamics 365 preferred.
Benefits:
- Health insurance
- 401k
- LTD
- Paid vacation and holidays
Reily Foods Company is an equal opportunity employer, Minorities/Females/Disability/Protected Veteran/Sexual Orientation/Gender Identity.
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