Deductions Specialist

4 weeks ago


New Orleans, Louisiana, United States Reily Foods Company Full time
Job Title: Deductions Specialist

At Reily Foods Company, we're seeking a skilled Deductions Specialist to join our team. As a key member of our finance department, you will be responsible for identifying, investigating, and resolving client payment deductions or discrepancies.

Key Responsibilities:

  • Process and clear valid deductions, dispute all invalid deductions, and collect all disputed amounts.
  • Research and resolve customer deductions, including overages, reclamations, damages, freight, fines, product returns, and other non-promotional deductions.
  • Through research on customer portals, agreements, or payment advice, identify invalid customer deductions and develop a plan to recoup any amounts owed and avoid future invalid deductions.
  • Effectively organize, save, and attach supporting documentation to help report and validate deductions.
  • Collaborate with other departments to provide insight on process gaps and opportunities.
  • Identify deduction trends at the customer level and communicate such trends to help develop recommendations for the team.
  • Support strategic customers, manage pricing, reporting, and analysis.
  • Complete special projects as assigned.

Requirements:

  • 3+ years of experience in high-level reconciliations and chargebacks.
  • Ability to calculate, post, and manage necessary accounting figures and financial records.
  • Analytical, detail-oriented, with a knack for trouble-shooting and multi-tasking.
  • Ability to set priorities and focus on issue resolution, including adapting to emerging and urgent issues.
  • Must thrive in a fast-paced and collaborative environment.
  • Well-versed in customer service and negotiation skills.
  • Exceptional data entry skills and aptitude for working with numbers.
  • Excellent verbal and written communication skills.
  • Proficient in MS Office and experience with Microsoft Dynamics 365 preferred.

Benefits:

  • Health insurance
  • 401k
  • LTD
  • Paid vacation and holidays

Reily Foods Company is an equal opportunity employer, Minorities/Females/Disability/Protected Veteran/Sexual Orientation/Gender Identity.



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