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Retail Sales and Repair Specialist
1 week ago
Batteries Plus Bulbs is seeking a dedicated full-time Retail Sales and Customer Service Technician for our stores. The ideal candidates will be skilled in small electronic device repairs, possess strong retail sales abilities, and demonstrate exceptional customer service and relationship-building skills. A basic understanding of electronics is essential, along with effective communication with management. This role presents an exciting opportunity to join a dynamic team at Batteries Plus Bulbs.
In addition to technical repair responsibilities, successful candidates will also engage in selling a variety of products associated with the Batteries Plus Bulbs brand.
Key Responsibilities:
Retail Sales Associate - Customer Service Duties:
- Assist retail and commercial clients in selecting batteries and light bulbs (training provided).
- Replace batteries in various devices including vehicles, watches, key fobs, and mobile phones (training provided).
- Maintain inventory by stocking and organizing shelves.
- Promote additional products through upselling techniques.
- Ensure the store is clean and well-presented.
Technical Duties:
- Repair mobile phones, tablets, and other electronic devices as required.
- Handle the receiving, packing, and shipping of devices.
- Maintain accurate inventory records.
Qualifications:
- High School diploma or equivalent, with 3-6+ months of experience in device repair or customer service preferred.
- Demonstrated technical aptitude and the ability to quickly learn new processes and technologies.
- Strong attention to detail and the ability to manage multiple tasks effectively; prioritize and meet deadlines.
- Excellent communication and customer service skills; a strong focus on customer satisfaction and the ability to inform and train others.
- Preferred technical writing skills.
Working conditions are typical for a retail environment, requiring regular use of hands to handle electronic products and frequent use of computers and office equipment. This position involves lifting weights ranging from 20-40 lbs regularly, with occasional lifting of up to 50 lbs and infrequent lifting of more than 50 lbs.
Batteries Plus Bulbs is an Equal Opportunity Employer, committed to providing a comprehensive selection of batteries, light bulbs, and related products and services to meet the needs of both retail consumers and businesses.
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