Retail Operations Supervisor

2 weeks ago


Rogers, Arkansas, United States The Salvation Army USA Southern Territory Full time
Position Overview

The Salvation Army USA Southern Territory is seeking a dedicated Retail Operations Supervisor to oversee the daily functions of our thrift store. This role is crucial in ensuring that our store runs smoothly while providing excellent service to our customers.

Key Responsibilities

The Retail Operations Supervisor will be responsible for:

  • Store Management: Planning, coordinating, and evaluating the daily operations of the store to ensure compliance with established policies and procedures.
  • Customer Engagement: Assisting customers in a friendly and professional manner, ensuring a pleasant shopping experience.
  • Merchandise Handling: Processing, displaying, and pricing donated items to maximize sales and ensure quick turnover.
  • Staff Leadership: Leading and training volunteers and staff, ensuring they are equipped to perform their duties effectively.
  • Sales Reporting: Preparing and maintaining various sales records and reports, ensuring accuracy and timeliness.
Qualifications

The ideal candidate will possess:

  • A high school diploma or equivalent.
  • Two years of progressively responsible experience in a retail environment, including supervisory experience.
  • Strong customer service skills and the ability to manage multiple tasks effectively.
  • Knowledge of retail management principles and practices.
Working Conditions

This position is performed in a standard retail environment, with typical physical demands associated with retail operations.

Additional Information

As a faith-based organization, The Salvation Army is committed to its mission and expects all employees to uphold its values.



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