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Resource Planning Associate Representative

2 months ago

Remote, Oregon, United States ASK Consulting Full time
Job Description

Job Title: Resource Planning Associate Representative

Job Type: Full-time

Location: Remote

Job Category: Customer Service, Scheduling

About ASK Consulting: ASK Consulting is a leading technology and professional services recruiting firm that connects people with amazing opportunities.

Job Summary: We are seeking a highly skilled Resource Planning Associate Representative to join our team. The successful candidate will be responsible for scheduling appointments, managing provider schedules, and communicating with customers in a professional and courteous manner.

Responsibilities:

  • Scheduling Appointments: Schedule appointments for providers and manage their schedules to ensure efficient use of time.
  • Customer Communication: Communicate with customers in a professional and courteous manner to schedule appointments and answer questions.
  • Provider Management: Manage provider schedules and communicate with them to ensure they are aware of their schedules and any changes.
  • Insurance Verification: Verify insurance coverage for customers and ensure that they are eligible for services.
  • Electronic Medical Records: Update electronic medical records to reflect scheduled appointments and other relevant information.
  • Communication: Communicate with other departments and teams to ensure seamless communication and coordination.
  • Problem Solving: Identify and resolve problems in a timely and professional manner.

Requirements:

  • Customer Service Experience: 2+ years of experience in customer service or a related field.
  • Scheduling Experience: 1+ year of experience in scheduling or a related field.
  • Communication Skills: Excellent verbal and written communication skills.
  • Problem Solving Skills: Ability to identify and resolve problems in a timely and professional manner.
  • Technical Skills: Proficiency in Microsoft Office and electronic medical records software.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for growth and advancement within the company.
  • Collaborative Environment: A collaborative and supportive work environment.

How to Apply: If you are a motivated and detail-oriented individual with excellent communication skills, please submit your application.