Cloud Operations Director

4 weeks ago


Remote, Oregon, United States Total Resource Management Full time
Job Description

Total Resource Management is seeking a highly skilled and experienced Director of Cloud Operations to lead our cloud infrastructure team. The ideal candidate will have a strong technical background in cloud technologies, excellent leadership and strategic planning skills, and a proven track record of managing multiple critical, highly available customer environments.

Key Responsibilities:

  • Develop and execute a comprehensive multi-cloud operations strategy aligned with the company's objectives.
  • Provide oversight and lead the design, implementation, and management of our cloud infrastructure, ensuring scalability, high availability, fault tolerance, and disaster recovery.
  • Build and mentor a high-performing team consisting of members focused on Cloud Operation and Site Reliability Engineering (SRE).
  • Drive automation initiatives to streamline deployment processes, reduce manual intervention, and improve efficiency.
  • Work with our Information Security team to align on and implement robust security measures and best practices to safeguard our cloud environments against cyber threats.
  • Establish proactive monitoring systems and protocols to detect and address issues promptly.

Requirements:

  • 10+ years in cloud operations engineering with successive progression in leadership roles in SaaS companies.
  • 5+ years in a management/leadership role, leading large SRE and Cloud Operations teams.
  • Proven excellence in managing multiple critical, highly available customer environments and supporting the demand of 24x7.
  • Strong problem-solving abilities and a proactive mindset towards identifying and resolving issues.
  • Deep understanding of cloud security best practices, network architecture, and data protection principles in accordance with ISO 27001 and NIST.
  • Excellent communication skills with the ability to articulate complex technical concepts to non-technical stakeholders.

Education and Credentials:

  • Bachelor's degree in computer science, Information Technology, or a related field.
  • Relevant certifications such as ITIL, AWS Certified Solutions Architect, PMP, or equivalent are preferred.

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