Salesforce Business Analyst

2 days ago


Chicago, Illinois, United States Federal Home Loan Bank of Chicago Full time
About the Role

We are seeking a highly skilled Salesforce Business Analyst to join our team at the Federal Home Loan Bank of Chicago. As a key member of our organization, you will play a critical role in driving strategic initiatives and enhancing cross-departmental collaboration.

Key Responsibilities
  • Develop and implement change management strategies to ensure smooth transitions during process improvements.
  • Evaluate business processes against industry standards and identify areas for improvement.
  • Collaborate with product owners and stakeholders to prepare development user stories.
  • Streamline the Salesforce experience and continuously seek opportunities to enhance the stakeholder experience on the platform.
Requirements
  • Bachelor's degree or equivalent work experience.
  • 5-7 years of experience with Salesforce platforms: Sales Cloud, Marketing Cloud, and Service Cloud.
  • Platform Certifications: Salesforce Certified Business Analyst; Salesforce Certified Administrator required; Salesforce Certified Platform App Builder or Salesforce Certified Marketing Cloud Email Specialist a plus.
What We Offer

We offer a highly competitive compensation and bonus package, and access to a comprehensive benefits program designed to meet the needs of our employees. Our retirement program includes a 401(k) and pension plan. We also offer a generous PTO plan, 11 paid holidays per year, and a Lifestyle Spending Account to support employees' wellbeing activities.

Why Join Us

At the Federal Home Loan Bank of Chicago, we value our employees and strive to create a positive and inclusive work environment. We believe in rewarding our high-performing workforce and offer opportunities for growth and development. If you are a motivated and experienced Salesforce Business Analyst looking for a new challenge, we encourage you to apply for this exciting opportunity.



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