Senior Salesforce Business Analyst

4 weeks ago


Chicago, Illinois, United States Neocol Full time
Job Overview

We are seeking a highly skilled Salesforce Business Analyst to join our team at Neocol. As a Senior Salesforce Business Analyst, you will play a critical role in driving business growth and transformation for our clients.

Key Responsibilities:

  • Facilitate discovery workshops with client stakeholders to understand and document business requirements and processes.
  • Analyze data and success metrics to identify opportunities for improvement.
  • Develop and implement business process documentation, training materials, and presentations.
  • Manage and prioritize tasks while working collaboratively with internal resources.
  • Communicate effectively with technical and non-technical stakeholders.

Requirements:

  • 5+ years of experience in Salesforce implementations, with expertise in Sales Cloud, Service Cloud, and/or Experience Cloud.
  • Salesforce Administrator, Business Analyst, and Sales/Service Cloud certifications.
  • Experience using Jira, Slack, Google Suite, and LucidChart.
  • Ability to understand client needs and respond flexibly and creatively.

What We Offer:

  • Fully remote workforce with flexible PTO.
  • Employer match 401(k) plan.
  • Medical, vision, and dental benefit offerings.
  • Adoption Assistance Program.

About Neocol:

  • We are a pure-play Salesforce Summit Partner dedicated to the subscription economy.
  • We help innovative subscription companies solve their most pressing initiatives.
  • We have created repeatable playbooks and assets to empower transformation at the highest level.

Our Culture:

  • We value collaboration, creativity, trust, ownership, and passion.
  • We are committed to diversity, equity, and inclusion.
  • We offer mentorship opportunities and a fun, open, and ethical work environment.

Why Neocol?

We are a company that truly cares about our employees and our clients. We offer a unique opportunity to work with a talented team and make a meaningful impact in the subscription economy.



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