Senior Salesforce Business Analyst
4 weeks ago
We are seeking a highly skilled Salesforce Business Analyst to join our team at Neocol. As a Senior Salesforce Business Analyst, you will play a critical role in driving business growth and transformation for our clients.
Key Responsibilities:
- Facilitate discovery workshops with client stakeholders to understand and document business requirements and processes.
- Analyze data and success metrics to identify opportunities for improvement.
- Develop and implement business process documentation, training materials, and presentations.
- Manage and prioritize tasks while working collaboratively with internal resources.
- Communicate effectively with technical and non-technical stakeholders.
Requirements:
- 5+ years of experience in Salesforce implementations, with expertise in Sales Cloud, Service Cloud, and/or Experience Cloud.
- Salesforce Administrator, Business Analyst, and Sales/Service Cloud certifications.
- Experience using Jira, Slack, Google Suite, and LucidChart.
- Ability to understand client needs and respond flexibly and creatively.
What We Offer:
- Fully remote workforce with flexible PTO.
- Employer match 401(k) plan.
- Medical, vision, and dental benefit offerings.
- Adoption Assistance Program.
About Neocol:
- We are a pure-play Salesforce Summit Partner dedicated to the subscription economy.
- We help innovative subscription companies solve their most pressing initiatives.
- We have created repeatable playbooks and assets to empower transformation at the highest level.
Our Culture:
- We value collaboration, creativity, trust, ownership, and passion.
- We are committed to diversity, equity, and inclusion.
- We offer mentorship opportunities and a fun, open, and ethical work environment.
Why Neocol?
We are a company that truly cares about our employees and our clients. We offer a unique opportunity to work with a talented team and make a meaningful impact in the subscription economy.
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