Senior Director of Enterprise Architecture

3 weeks ago


Chicago, Illinois, United States Salesforce Full time

Job Summary

Salesforce is seeking a seasoned Senior Director of Enterprise Architecture to lead our customers' technology transformations and drive business outcomes in the Financial Services and Health and Life Sciences Industry. As a trusted advisor, you will cultivate and oversee executive customer relationships and delivery of transformative programs with our most strategic customers, partners, and business delivery leaders.

Key Responsibilities

  • Oversee adoption and consumption of our technology, building and leading customer relationships, CSAT, and service delivery, in concert with account leadership.
  • Develop and lead strategy and drive customer adoption initiatives, working hand in hand with internal teams (Sales, Success, Technology and Products, TMP and Support).
  • Lead the architecture and design of complex Salesforce projects for clients within the Financial Services and Health and Life Sciences industry.
  • Provide architectural guidance and support to project teams, including developers, administrators, and business partners.
  • Advise customers on the overall enterprise architecture, where Salesforce fits in and assist in developing overall architectural strategy.

Requirements

  • 10+ years experience leading enterprise-level technology transformation programs with Fortune 500 companies (preferably Salesforce enabled transformations).
  • 10+ years of relevant consulting experience in professional services.
  • 10+ years of experience leading, managing, coaching, and developing staff.
  • 8+ years of experience with Cloud and cloud based technologies (not limited to Salesforce platform but ideally Financial Services Cloud or Health Cloud).
  • 5+ years of experience with the Financial Services or Healthcare and Life Sciences industry.
  • 8+ years of experience with data architecture.
  • 8+ years in System to System integration, distributed architectures, event driven architecture using common ESB platforms like Mulesoft.

What We Offer

  • Significant experience leading C-suite relationships at customers with a focus on technology and architecture leaders.
  • Executive-level communication and presentation skills, written and oral.
  • Travel up to 80%.


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