ServiceNow Engineer IV

4 days ago


Houston, Texas, United States Royal & Ross Full time
Job Title: ServiceNow Engineer IV

About the Role:

At Royal & Ross, we are seeking a highly skilled ServiceNow Engineer IV to join our team. As a key member of our IT department, you will be responsible for improving user experience, optimizing workflows, and identifying low-code opportunities for both technical and business stakeholders.

Key Responsibilities:

Enhance User Experience: Design and implement user-centric workflows on the ServiceNow platform, ensuring an intuitive and efficient user experience.
Process Optimization: Leverage process engineering expertise to streamline and optimize workflows, improving overall efficiency and effectiveness.
Low-Code Solutions: Collaborate with business stakeholders to identify and develop low-code opportunities that meet specific needs and drive process improvements.
Feedback and Adoption: Establish feedback loops with end-users to gather insights and drive the adoption of ServiceNow solutions across the enterprise.
Training and Support: Provide training and support to end-users, fostering a culture of continuous improvement and knowledge sharing.

Requirements:

Bachelor's Degree
8+ years of experience in related field or possess an equivalent combination of education and experience.
3+ years of experience focused on ServiceNow UX design and creating user-friendly interfaces and workflows.
5+ years of experience developing ServiceNow solutions aligning with business and customer objectives.
8+ years of experience delivering IT solutions to business initiatives.

Preferred Qualifications:

Certified System Administrator Required
IT Service Management Preferred
Certified Application Developer Preferred

What We Offer:

At Royal & Ross, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced ServiceNow professional looking for a new challenge, please submit your application.

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