ServiceNow UX Workflow Engineer

4 weeks ago


Houston, Texas, United States Optimus - People. Solutions. Delivered. Full time
Optimus - People. Solutions. Delivered.

A key client of Optimus needs an experienced ServiceNow professional to enhance user experience and help end-users utilize low-code solutions to create needed workflows and solutions. This is a hybrid role: part developer / part UX process flow mentor/trailblazer.

This role is on-site 4 days a week in Houston, Tx. Qualified candidates please send your resume to Jennifer.

We are looking for a highly skilled professional with expertise in ServiceNow UX design and creating user-friendly interfaces and workflows. The ideal candidate will have 3+ years of experience focused on ServiceNow UX design and creating user-friendly interfaces and workflows, 5+ years of experience developing ServiceNow solutions aligning with business and customer objectives, and 8+ years of experience delivering IT solutions to business initiatives.

The successful candidate will have expertise in leveraging ITIL/ITSM and IAM standards for service catalog, knowledge base and access management, experience delivering full ITSM Pro capabilities that maximize employee efficiency and engagement, and demonstrated delivery of unified user-friendly experiences across multiple touchpoints.

We are seeking a professional with experience leveraging a combination of white-glove and low-code process engineering that drives business outcomes, proficient in leveraging automations and integrations, including Integration Hub and Automated Test Framework (ATF), and experience delivering solutions utilizing Agile methodologies.

Certified System Administrator Required. IT Service Management Preferred. Certified Application Developer Preferred.



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