Medical Office Coordinator
1 week ago
We are seeking a highly skilled and organized Patient Care Coordinator to join our team at OnPoint Medical Group. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a smooth visit experience for our patients.
Key Responsibilities- Greet patients in a friendly and professional manner, either in person or over the phone.
- Complete pre-visit planning, including contacting patients for updated insurance information and verifying patient records.
- Register new patients and verify existing patient information.
- Collect co-pays and payments as needed.
- Answer inbound calls to schedule patients and serve as a liaison to clinical staff for patient inquiries.
- Perform administrative duties to ensure a smooth patient visit and timely billing.
- Make outbound calls to schedule appointments and follow up with patients.
- Maintain confidentiality and adhere to HIPAA guidelines.
- Work effectively in a team environment and complete individual tasks efficiently.
- High school diploma or equivalent required.
- Strong computer skills and experience with EMR systems preferred.
- Customer service experience and ability to work in a fast-paced environment.
- Ability to lift up to 10 pounds and stand for long periods.
- Competitive hourly wage: $19-$23 per hour.
- Health insurance options for you and your dependents.
- Dental and vision insurance for you and your qualified dependents.
- Company-paid life insurance.
- Voluntary options for short-term and long-term disability coverage.
- AFLAC plans.
- Eligibility for 401(k) after 6 months of employment with a 4% match.
- PTO accrued.
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