Bodily Injury Claims Specialist
2 weeks ago
National General Insurance, a subsidiary of The Allstate Corporation, is dedicated to meeting the dynamic needs of our clients through innovative insurance solutions. We provide a comprehensive range of insurance products, including home, auto, and health insurance, delivered through a robust network of independent agents and direct-to-consumer channels.
Job Responsibilities
As a Bodily Injury Claims Specialist, you will be tasked with thoroughly investigating and validating the circumstances surrounding complex automobile accidents. Your role will involve determining coverage, assessing liability, calculating damages, and negotiating claims within your authority limits.
Key Duties:
- Conduct in-depth investigations into all facets of intricate auto claims, utilizing discretion and independent judgment.
- Apply a comprehensive understanding of the insurance policies offered by the company, along with industry standards and internal organizational structures.
- Evaluate potential subrogation or fraud issues and strategize appropriate handling for complex cases.
- Identify and address customer needs, employing effective customer service techniques.
- Recognize vehicle components and assess other potential property damages.
- For injury-related claims, develop skills to review, assess, and negotiate moderate to complex injury claims.
Education and Experience:
- A Bachelor's degree is preferred, or equivalent professional experience.
- A minimum of 3 years of relevant experience in claims handling.
- Must be able to obtain and maintain necessary adjuster licenses.
- Exceptional customer service orientation.
- Strong verbal and written communication abilities.
- Advanced time management skills with a focus on global case management.
- Excellent problem-solving and analytical capabilities; adept at recognizing issues from diverse sources.
- Proficient in Microsoft Word and Outlook.
The compensation for this position is competitive and commensurate with experience and qualifications.
At National General, we believe in fostering a collaborative environment that promotes growth and innovation. Our commitment to inclusivity and diversity has earned us numerous accolades, reinforcing our dedication to empowering every individual to effect positive change in their communities.
National General Holdings Corp. is an Equal Opportunity employer, ensuring fair consideration for all applicants regardless of any legally protected characteristics.
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