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Medical Receptionist
1 month ago
OrthoArizona is seeking a skilled Medical Receptionist to join our team of renowned healthcare providers. As a Medical Receptionist, you will play a vital role in enhancing patient experiences at every touchpoint.
Key Responsibilities:- Answer phone calls in a prompt, courteous, and helpful manner, screening and routing calls as needed, creating phone notes in the patient electronic medical record, and/or providing information to patients.
- Assist in indexing patient documents to the correct patient chart.
- Assist in routing electronic faxes to the correct location fax folder and/or uploading to the correct patient chart.
- Assist with other duties as needed during downtime.
- All other duties as assigned.
- Excellent customer/patient service skills.
- Knowledge of medical terminology.
- Working knowledge of computer programs.
- Excellent written and verbal communication skills.
- Understand/perform training on practice management software.
- Continue to expand knowledge of practice management software as updates occur.
- Follow all Standard Operating Procedures.
- Minimum qualifications: High School diploma or GED.
Dedicated to serving the Greater Phoenix community since 1994, OrthoArizona is the largest and most accomplished physician-owned orthopedic and musculoskeletal care group in Arizona. Our premier team of more than 200 healthcare providers, including over 70 orthopedic specialists, serves all orthopedic and sports medicine needs from 25 orthopedic clinics across the Valley.
