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Front Desk Medical Receptionist

2 months ago

Phoenix, Arizona, United States Aspire Allergy & Sinus Full time
Job Title: Front Desk Medical Receptionist

As a Front Desk Medical Receptionist at Aspire Allergy & Sinus, you will play a vital role in delivering exceptional patient experiences. Your primary responsibilities will include greeting patients, directing them to the appropriate areas, and ensuring a smooth flow of operations.

Key Responsibilities:
  • Greet and welcome patients, visitors, and staff with a friendly demeanor.
  • Collect patient payments for outstanding balances and current appointments.
  • Answer incoming phone calls and provide accurate information and resources.
  • Reschedule follow-up appointments through our scheduling software.
  • Record patient health information accurately into the EHR system.
  • Prepare and organize patient paperwork for upcoming appointments.
  • Scanning and attaching patient records or documents into their charts.
  • Monitor incoming pharmacy shipments to prepare for patient pick-up.
  • Conduct weekly bank deposits, if warranted, depending on your region.
  • Check incoming mail and process accordingly.
  • Ensure all end-of-day reports and logs are accurate and complete.
  • Stock the front desk, waiting room, and break room with necessary supplies.
Requirements:
  • 6+ months of front desk receptionist experience (preferably in the healthcare industry).
  • Highly prefer a medical assistant background.
  • Flexibility to travel within assigned region.
Preferred Education and Experience:
  • Medical Assistant Certificate, vocational nurse license, or related experience.
  • Current CPR Certification.
Skills and Knowledge:
  • Basic knowledge of medical terminology.
  • Exceptional customer service skills.
  • Effective and clear communication.
  • Ability to maintain effective working relationships with patients, medical staff, and the public.
  • Ability to react calmly and effectively in difficult or emergent situations.
What We Offer:
  • Medical, dental, and vision insurance.
  • Generous paid time off and 10 paid holidays.
  • Free allergy testing and discounted treatments.
  • 401(k) + generous employer match.
  • Gym membership discount.

Aspire Allergy & Sinus is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.