Front Desk Associate

7 days ago


Henderson, Nevada, United States Bamboo Family Clinic, LLC Full time
Job Summary

Bamboo Family Clinic, LLC is seeking a highly skilled and customer-focused Front Desk Staff to join our team. As a key member of our front office, you will be responsible for providing exceptional patient care and administrative support to our medical staff.

Key Responsibilities
  • Patient Greeting and Check-in
  • Ensure a warm and welcoming experience for patients and their families
  • Phone and Email Management
  • Answer and direct incoming calls, and respond to patient inquiries in a timely and professional manner
  • Scheduling and Coordination
  • Assist patients with scheduling appointments, procedures, and tests
  • Insurance and Billing
  • Verify patient insurance information, process payments, and handle billing inquiries
  • Office Administration
  • Maintain accurate and up-to-date patient records, and perform various administrative tasks as needed
Requirements and Qualifications
  • Education and Experience
  • High School Diploma or equivalent required; prior experience in a medical office setting preferred
  • Skills and Abilities
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Technical Skills
  • Proficiency in Microsoft Office Suite and other medical office software
  • Certifications and Training
  • Ability to obtain and maintain CPR certification and other required training


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