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Patient Services Coordinator

2 months ago

Henderson, Nevada, United States Bamboo Family Clinic, LLC Full time
Job Summary

Bamboo Family Clinic, LLC is seeking a highly skilled and customer-focused Front Desk Staff to join our team. As a key member of our front office, you will be responsible for providing exceptional patient care and administrative support to our medical staff.

Key Responsibilities
  • Patient Greeting and Check-in
  • Ensure a warm and welcoming experience for patients and visitors, verifying their identity and insurance information.
  • Phone and Email Management
  • Answer and direct incoming calls, respond to emails, and maintain accurate records of patient communications.
  • Scheduling and Coordination
  • Assist patients with scheduling appointments, procedures, and tests, ensuring seamless coordination with our medical staff.
  • Administrative Support
  • Provide administrative support to our medical staff, including data entry, filing, and other clerical tasks.
  • Office Maintenance
  • Ensure the reception area is tidy and well-maintained, adhering to our clinic's high standards of cleanliness and organization.
Requirements and Qualifications
  • Education and Experience
  • High School Diploma or equivalent required; prior experience in a medical office setting preferred.
  • Skills and Abilities
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and external partners.
  • Proficiency in Microsoft Office Suite and other software applications relevant to the role.
  • Certifications and Training
  • Ability to obtain and maintain required certifications, such as TB testing and CPR certification.