Client Relationship Manager

1 week ago


Albuquerque, New Mexico, United States Securin Full time
Customer Success Manager at Securin

Are you driven by the desire to cultivate meaningful client relationships and enhance customer satisfaction? If you possess a background in the SaaS or technology sector, we invite you to consider the role of Customer Success Manager at Securin.

Role Overview:

The Customer Success division at Securin plays a pivotal role in our sustained growth and profitability. As a Customer Success Manager, your primary focus will be on onboarding new clients, nurturing relationships, and ensuring a high level of customer satisfaction and loyalty.

Core Responsibilities:
  • Oversee the onboarding and adoption journey for clients
  • Maintain and develop relationships with clients through regular check-ins and business reviews
  • Prioritize customer retention, renewals, and advocacy
  • Deliver training and support to clients to enhance product usage
Required Qualifications:
  • Bachelor's degree in Business Administration, Computer Science, or a related discipline
  • Demonstrated experience in a customer-facing position within the SaaS or technology field
  • Solid understanding of cybersecurity principles
  • Exceptional communication and interpersonal abilities
  • Experience with SLED clients is advantageous

Become a part of Securin and contribute to a vibrant team committed to customer success and strategic advancement in the cybersecurity landscape.



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