Front Desk Coordinator

5 days ago


Brownsville, Texas, United States The Joint Chiropractic Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our members and patients.

Key Responsibilities
  • Customer Service
    • Provide excellent customer service to members and patients, ensuring a positive and welcoming experience.
    • Respond to patient inquiries and resolve issues in a timely and professional manner.
  • Front Desk Operations
    • Manage the front desk area, ensuring a clean and organized environment.
    • Check members and patients in and out, as well as process payments and handle billing inquiries.
  • Sales and Marketing
    • Participate in sales and marketing efforts to attract new patients and promote our services.
    • Upsell and cross-sell services to members and patients, ensuring maximum revenue potential.
  • Team Collaboration
    • Work closely with the chiropractic team to ensure seamless communication and coordination.
    • Participate in team meetings and contribute to the development of new ideas and initiatives.
Requirements
  • Education
    • High school diploma or equivalent required.
  • Experience
    • Previous sales or customer service experience preferred.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize multiple tasks.
    • Basic computer skills and knowledge of point-of-sale systems.
What We Offer
  • Competitive Compensation
    • Competitive hourly rate and opportunities for bonuses.
  • Benefits
    • Medical, dental, and vision insurance.
    • 401(k) retirement plan.
  • Professional Development
    • Opportunities for career advancement and professional growth.
About The Joint Chiropractic

The Joint Chiropractic is a leading provider of chiropractic care, with a mission to revolutionize access to healthcare by making quality care convenient and affordable. We are committed to delivering exceptional patient experiences and building strong relationships with our members and patients.



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