Front Desk Coordinator
5 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our members and patients.
Key Responsibilities- Customer Service
- Provide excellent customer service to members and patients, ensuring a positive and welcoming experience.
- Respond to patient inquiries and resolve issues in a timely and professional manner.
- Front Desk Operations
- Manage the front desk area, ensuring a clean and organized environment.
- Check members and patients in and out, as well as process payments and handle billing inquiries.
- Sales and Marketing
- Participate in sales and marketing efforts to attract new patients and promote our services.
- Upsell and cross-sell services to members and patients, ensuring maximum revenue potential.
- Team Collaboration
- Work closely with the chiropractic team to ensure seamless communication and coordination.
- Participate in team meetings and contribute to the development of new ideas and initiatives.
- Education
- High school diploma or equivalent required.
- Experience
- Previous sales or customer service experience preferred.
- Skills
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Basic computer skills and knowledge of point-of-sale systems.
- Competitive Compensation
- Competitive hourly rate and opportunities for bonuses.
- Benefits
- Medical, dental, and vision insurance.
- 401(k) retirement plan.
- Professional Development
- Opportunities for career advancement and professional growth.
The Joint Chiropractic is a leading provider of chiropractic care, with a mission to revolutionize access to healthcare by making quality care convenient and affordable. We are committed to delivering exceptional patient experiences and building strong relationships with our members and patients.
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