Customer Service Representative
2 months ago
About Michels Corporation
Michels Corporation is a leading provider of infrastructure solutions, with a strong commitment to quality and customer service. As a family-owned and operated business, we value our employees and invest in their growth and development.
Job Summary
We are seeking a highly organized and professional Customer Service Representative to join our team. In this role, you will provide exceptional customer service, manage front desk operations, and support our business functions.
Key Responsibilities
- Customer Service: Provide a positive and welcoming experience for visitors, clients, and colleagues.
- Front Desk Operations: Manage incoming calls, greet visitors, and direct them to the appropriate person or department.
- Office Support: Assist with administrative tasks, such as scheduling meetings, preparing documents, and maintaining a professional appearance.
- Communication: Develop and maintain effective relationships with colleagues, clients, and vendors.
- Problem-Solving: Identify and resolve issues in a timely and professional manner.
Requirements
- Computer Proficiency: Proficient in Microsoft Office and other software applications.
- Communication Skills: Excellent verbal and written communication skills.
- Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines.
- Confidentiality: Maintain confidentiality and handle sensitive information with discretion.
Why Michels?
- Quality Commitment: We are committed to delivering high-quality services and solutions.
- Employee Development: We invest in our employees' growth and development through training and education.
- Family-Owned and Operated: We are a family-owned and operated business, with a strong sense of community and values.
- Comprehensive Benefits: We offer a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401(k) plan.
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