Retail Operations Leader

2 weeks ago


Brownsville, Texas, United States Extra Space Full time


As a Retail Operations Leader, you will have the chance to join a dynamic team that values a positive workplace culture.

We provide competitive compensation, a favorable work/life balance, and opportunities for career advancement.
Extra Space Storage stands as the largest self-storage provider in the United States, boasting over 3,600 locations nationwide.

We seek individuals who are accountable, enthusiastic, and creative as they oversee daily operations at our well-maintained self-storage facilities.

This location observes a closure on Sundays.
Bilingual Spanish skills are preferred.

Day shift only:
Office hours conclude at 6pm.

Benefits We Provide You A work/life balance that enables you to work 5 days a week and finish your day by 6pm.

Exceptional company culture with growth opportunities across the U.S.

Attractive starting salary plus monthly bonus potential.

Accrued Paid Time Off throughout the year, increasing with tenure.

Generous 401(k) matching with Traditional and/or ROTH options.

Affordable health insurance plans with up to a $1k annual Health Savings Account employer contribution.

EXTRAHealthy Wellness Program with incentives towards your medical premium.

BenefitHub discounts:
apparel, automotive, electronics, entertainment, pets, travel, and more.

Your Responsibilities Oversee the daily operations of one or more facilities.

Build customer relationships by understanding their storage requirements and offering solutions.

Enhance sales targets through unit rentals, insurance, and moving supplies.

Assist new customers with rental procedures and agreements.

Manage cash transactions, balance receipts, pursue collections, post payments, and process daily bank deposits.

Ensure the facility adheres to the highest cleanliness standards through routine maintenance tasks.

Work independently on daily responsibilities while collaborating with team members and other locations.

Run errands for the facility and travel to other store sites as needed.

Your Qualifications
2+ years of experience in customer-facing roles.

1+ year of experience in a leadership or supervisory capacity preferred.

Proficient computer skills.

Current, valid driver's license with access to a reliable personal vehicle (except in NYC).

High school diploma or GED equivalent required; a college degree is advantageous.

Life Storage is now part of the Extra Space team. Explore additional career opportunities at
If you have experience in any of the following roles, we encourage you to apply: Assistant Store Manager, Key Holder, Retail Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Hospitality and Hotel roles, Front Desk Agent, Leasing Agent, Rental Agent (e.g., car rental, RV rental, storage rental, apartment rental), Property Management, Retail Sales.
If you are a current Extra Space employee, please apply through the internal job portal. We are an equal opportunity employer and value diversity within our organization.

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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