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Medical Office Coordinator

2 months ago

Brownsville, Texas, United States NeuroDoctors Full time
Job Description for Medical Receptionist at NeuroDoctors

Job Summary:

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at NeuroDoctors. As a Medical Receptionist, you will be the first point of contact for our patients and will play a critical role in ensuring a positive and efficient experience for them.

Key Responsibilities:

  • Front Desk Operations: Greet patients and visitors, manage patient flow, and ensure a clean and organized front desk area.
  • Patient Communication: Answer patient questions, provide assistance, and respond to patient concerns in a professional and empathetic manner.
  • Scheduling and Coordination: Schedule appointments, manage patient schedules, and coordinate with medical staff to ensure seamless patient care.
  • Administrative Tasks: Process paperwork, collect patient information, and maintain accurate records.
  • Insurance and Billing: Verify patient insurance, collect co-pays, and process billing information.
  • Office Maintenance: Maintain a clean and organized office environment, including the front desk and waiting area.
  • Team Collaboration: Work effectively with medical staff, patients, and other team members to ensure excellent patient care and a positive work environment.

Requirements and Qualifications:

  • Experience: 2+ years of experience working in a medical front office setting.
  • Skills: Excellent communication and organizational skills, proficiency in Microsoft Office and Google Calendar, and ability to work in a fast-paced environment.
  • Education: High school diploma or equivalent, with a certificate in medical administration preferred.

Working Conditions:

  • Physical Demands: Ability to stand for extended periods, push, pull, and reach, and occasionally bend, sit, stoop, and stretch.
  • Visual and Auditory Requirements: Normal range of hearing and eyesight, with specific vision requirements including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus.