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Medical Office Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at NeuroDoctors. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical team.
Key Responsibilities- Patient Care
- Greet patients and visitors in a friendly and professional manner
- Assist patients with check-in and check-out processes
- Verify insurance information and collect co-pays
- Manage patient flow and schedule appointments
- Administrative Support
- Process paperwork and maintain accurate records
- Answer phone calls and respond to patient inquiries
- Manage inventory of office supplies and coordinate reordering
- Balance cash collected during shift
- Communication and Teamwork
- Communicate effectively with patients, medical staff, and other team members
- Collaborate with medical assistants to ensure smooth patient flow
- Provide excellent customer service and resolve patient concerns
- 2+ years of experience working in a medical front office setting
- Experience calling insurance companies and verifying patient information
- Familiarity with medical terminology and office software
- Excellent organizational, communication, and time management skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- High school diploma or equivalent required; certificate program in medical field preferred