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Customer Service Representative

1 month ago

Kennesaw, Georgia, United States JoAnn Stores Full time

Delivering Exceptional Customer Experiences

The role of the Picker/Team Member, Packer, Customer Experience, Customer Service, Retail at JoAnn Stores is to provide a premium customer experience by making JOANN the happy place for our customers. This involves delivering excellent customer service, ensuring accurate and efficient order fulfillment, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Pick and pack customer orders accurately and efficiently, ensuring timely delivery
  • Maintain a clean and organized store environment, adhering to company standards
  • Collaborate with team members to achieve sales goals and improve customer satisfaction