Parts Sales Administrator
4 weeks ago
At Construction Execs, we are seeking a highly skilled Parts Sales Administrator to join our team.
Key Responsibilities:
- Manage a large customer base while seeking growth opportunities within.
- Develop strong customer relationships professionally through solution-oriented communication, service, and both telephone and in-person support.
- Responsible for prompt distribution of parts to customers and field Service Representatives.
- Must be highly organized.
- Able to make sound business decisions.
- Technical knowledge to assist customers and employees as needed and have access to reference materials to ensure appropriate completion of all work.
- Provide consultative sales and technical support to customers.
- Coordinate a prompt, efficient, and timely flow of tasks.
- Seek out new opportunities.
- Identify and quote accurate parts and services to customers promptly.
- Collaborate with management and other teams to resolve escalated issues.
- Participate in positive team efforts to achieve team and company goals.
- Maintain a professional appearance.
Requirements:
- A bachelors degree in a business or technical field is preferred, or equivalent experience in a related field or equivalent combination of education and experience.
- Superior customer service and interpersonal skills.
- Background in Parts Sales, Service with an industrial equipment manufacturer is preferred.
- Spanish Speaking & Written Communication a plus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Office: Administrative - computer and telephone usage. Microsoft Office. Operation of basic office equipment and machinery; such as fax machines, copiers, and printers.
Shop/Job Site: Daily Exposure to warehouse/shop. Exposure to undesirable field elements and customers site. Occasional Travel: As required to fulfill the duties listed above less than 5%
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