Strategic Account Manager

2 weeks ago

MagstattleBas, Grand Est, United States SilverStone Group, LLC-Omaha Full time

Join SilverStone Group, LLC-Omaha as a Strategic Account Manager for Commercial Lines

Benefits:

  • 401(k) Plan
  • Comprehensive Dental Coverage
  • Career Advancement Opportunities
  • Generous Paid Time Off
  • Parental Leave Benefits
  • Vision Insurance

This is a fantastic opportunity to become part of our Property & Casualty team. If you are a dynamic, personable individual who enjoys working with people, this role is ideal for you.

At SilverStone Group, we prioritize education and ongoing development, and we are eager to support you on your professional journey.

Position Overview:

As a Strategic Account Manager, you will deliver exceptional account management and brokerage services to designated clients, focusing on client retention. Your role will involve cultivating relationships with both internal and external stakeholders while providing expert guidance and support.

What Sets Us Apart?

Our Vision: To be a leader in risk management, today and in the future, safeguarding what matters most.

Our Mission: To protect and empower individuals, families, and businesses, while fostering employee growth and community impact.

Core Values:

  • Entrepreneurship: We promote innovation and informed risk-taking.
  • Integrity: We consistently do the right thing.
  • Teamwork: We collaborate to achieve optimal results.
  • Accountability: We take responsibility for our outcomes.
  • Service: We are dedicated to serving our clients, communities, and colleagues.

Ideal Candidate:

  • Seeks a forward-thinking work environment within a rapidly expanding organization.
  • Possesses an entrepreneurial mindset and is motivated by business growth opportunities.
  • Is committed to continuous learning and development to enhance industry knowledge.
  • Is a proactive self-starter willing to invest time in mastering the technical aspects of our industry.
  • Values integrity and success through relationship-building.

Key Responsibilities:

  • Act as the primary consultant for clients, collaborating with Producers responsible for client relationship management and new sales initiatives.
  • Maintain a thorough understanding of clients' businesses and industries, articulating relevant risks and appropriate insurance solutions.
  • Develop and sustain strong professional relationships with insurance carrier marketing, underwriting, and risk control teams.
  • Oversee the delivery of all services to clients throughout the policy lifecycle, including reports, risk control services, and claims reviews.
  • Ensure timely and professional responses to all client service requests.
  • Conduct reviews with clients, offering coverage and risk management recommendations aimed at minimizing total risk costs.
  • Identify opportunities for cross-selling and upselling additional products and services.
  • Stay informed about HUB systems, procedures, and insurance regulations.
  • Provide mentorship and support to team members, addressing questions regarding coverages and processes.

Qualifications:

  • Bachelor's degree or equivalent experience preferred.
  • A minimum of five years of experience managing large commercial accounts is preferred.
  • Familiarity with Epic and other insurance-related software is advantageous.
  • Possession of a state property and casualty insurance license is required.
  • Completion of an accredited designation program (e.g., CIC, CPCU, AAI) is required.
  • Knowledge of insurance agency operations is essential.
  • Experience influencing decision-makers at the client level is preferred.
  • Strong leadership, mentoring, and team-building capabilities.
  • Excellent verbal and written communication skills, with the ability to deliver effective presentations.
  • Detail-oriented, responsible, and capable of handling confidential information.
  • Ability to manage multiple tasks and meet tight deadlines.
  • Willingness to travel occasionally.

Why Choose SilverStone Group?

At SilverStone Group, we invest in our employees' futures, offering continuous growth and development opportunities. Our entrepreneurial culture empowers our team to make informed decisions for our clients and the organization. We provide competitive and flexible benefits that adapt to your evolving needs. Join us in creating a diverse and challenging work environment that ensures financial security and career satisfaction.

As part of SilverStone Group, you will be part of a leading insurance broker, offering a wide range of property, casualty, risk management, life and health, employee benefits, and investment products and services.

What We Offer:

  • A fulfilling career supporting local businesses.
  • Recognition and rewards for top performers.
  • Comprehensive medical, dental, vision, and life insurance.
  • Parental Paid Leave.
  • Health Savings Account.
  • 401k matching program.
  • Voluntary insurance options.
  • Life and disability plans.
  • A work/life balance that is essential for everyone.
  • Opportunities to learn from experienced colleagues.
  • Growth potential as HUB continues to expand.
  • A chance to be part of a motivated, successful team.
  • Flexible work-from-home options available.

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