Maine Medical Center Patient Access Coordinator
2 weeks ago
Job Summary
The Patient Access Apprentice role at MaineHealth is an entry-level position that plays a critical role in the hospital's patient access and scheduling process. As the first point of contact for many patients, this role requires a caring and professional attitude to ensure a positive experience for all individuals.
Key Responsibilities
- Determine insurance coverage and eligibility, and perform required pre-authorization procedures.
- Maintain patient care unit control for all bedded units.
- Provide comprehensive financial counseling and assistance to patients.
- Establish and monitor each patient's account prior to their visit, during inpatient stays, and up to 5 days post-discharge.
- Ensure the accuracy of patient identification numbers and demographic and financial information used to create electronic bills.
Requirements
- High school diploma or GED preferred.
- Previous clerical healthcare and customer service experience preferred.
About MaineHealth
MaineHealth is a health system that includes hospitals, physician practices, long-term care facilities, home care agencies, and support services. Our mission is to provide high-quality, patient-centered care to the communities we serve.
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