Intake Coordinator

2 days ago


Saint Cloud, Minnesota, United States Catholic Charities Full time
Job Summary

The Intake Coordinator/Payment Coordinator plays a vital role in the success of our counseling services. This position is responsible for managing the intake process, ensuring seamless communication with clients, and maintaining accurate records.

Key Responsibilities
  • Intake Management: Conduct thorough interviews with potential clients to gather necessary information, review services, and explain program expectations and billing procedures.
  • Payment Processing: Manage payments rendered for services, maintaining knowledge of private pay, medical assistance, county, and spend-down billing requirements.
  • Client Services: Provide exceptional customer service, greeting clients, and serving as the primary telephone and in-person receptionist for the department.
Requirements

To be successful in this role, you must have excellent communication and organizational skills, with the ability to maintain confidentiality and handle sensitive information. Knowledge of company-specific insurance policies and practices is essential.

This position requires a high level of attention to detail, with the ability to multitask and prioritize tasks effectively. If you are a team player with a passion for delivering exceptional client services, we encourage you to apply.


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