Account and Sales Specialist
5 days ago
Objective: As a key member of the NEXGENS team, this position serves as the primary contact between Private Label customers, facilitating new development and offerings for the account. Develops a trusting relationship with customers.
Essential Job Responsibilities:
- Primary contact for Sales, Purchasing, Product development, and Customer Service at a high level.
- Work closely with the EVP of Private Label on assortment review, offerings, and line planning process.
- Direct design concepts and spec information, analyze required information/details before disseminating to customer as well as the suppliers.
- Daily communication and follow-up with overseas suppliers.
- Assist with entering, auditing, and analyzing new and existing product data information including costing, pricing, dimensions, materials, parts, and supplier information in various internal systems.
- Product set up request for ERP and SKU maintenance as required.
- Navigate, monitor, and complete task requirements in account Portal using a PLM (Product Lifecycle management system).
- Coordinate production timeline requirements with a sense of urgency, diligence, and attention to detail.
- Maintain communication on updates in customer vendor guidelines to ensure the company is compliant.
- Have a clear understanding of the supply chain process for direct container shipping from overseas direct to customers using portal designated by customer such as G.T. Nexus or AGL.
- Work with cross-functional teams such as Inventory control, Imports, Accounting Departments.
- Works closely with compliance and QC team overseas to address any potential quality issues.
- Tracking private-label orders to assure on-time delivery of goods per account requirements, including direct container orders.
- Suggest actions to improve sales performance and Identify opportunities for growth.
Required Skills and Competencies:
- High level of proficiency in Excel; proficiency in Microsoft Office
- AA Degree or BA/BS Degree in related field
- Minimum 2-3 years' experience in private label account management.
- Basic knowledge of project management within the home décor industry a plus.
- Excellent attention to detail and organizational skills
- Critical thinking abilities
- Strong communication skills
- Ability to multi-task several priorities and possess solid time management skills
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