Retail Sales Manager

6 days ago

Dallas, Texas, United States Spectrum Full time
Job Summary

The Business Development Representative – Direct Retail Sales role serves as a liaison between Spectrum and our Retail Partner Retail Direct Sales portfolio.

This position grows revenues by maximizing sales through managing the day-to-day relationship of the assigned book of business to maximize opportunities and ensure representation of the Spectrum brand while protecting the overall customer experience.

The Business Development Representative – Direct Retail Sales role is responsible for new business development and managing the implementation and compliance of policies and procedures for new and existing businesses.

Key Responsibilities
  • Actively and consistently supports all efforts to simplify and enhance the customer experience.
  • Account Management and Partnership
  • Responsible for strategy execution, field sales operations, and support of assigned books of business and verticals.
  • Provide account management including but not limited to: audits, field visits, training, business reviews, product knowledge support, customer concerns, brand compliance, and merchandising.
  • Conduct regular meetings, training, and account reviews with assigned partners while ensuring they are maximizing Spectrum sales, as well as meeting quality standards and KPIs.
  • Maintain knowledge, and ensure delivery and understanding of current products, services, promotions, offerings, etc., to assigned partners.
  • Collaborate closely with owners from assigned partners to create/manage growth plans.
  • Work with our Operations, Strategy, and divisional teams to ensure alignment with department and Company objectives.
  • Coordinate and assist with special events, and oversee staffing, merchandising, and sales execution.
  • Conduct side-by-side selling of Spectrum services to customers at retailer's locations, train and develop retailers.
  • Sales and Business Development
  • Forecast and allocate monthly goals to assigned partners at the start of each new fiscal month.
  • Meet or exceed assigned KPI metrics including, but not limited to sales quotas, product mix, chargeback, etc.
  • Ability to assimilate provided sales metrics and form strategies to improve poor performance areas and maximize assigned partners' potential.
  • Provide frequent reports to channel leadership, including sales impact factors, activity feedback, challenges, etc.
  • Prospect new business for quality partners that will represent Spectrum professionally and drive incremental sales volume.
Requirements
  • Ability to read, write, speak, and understand English
  • Sales presentation skills, problem-solving capabilities, organized and demonstrated initiative
  • Practical written, verbal, and interpersonal communication skills
  • Ability to work independently
  • Comfort utilizing Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.
  • Travel frequently within the assigned territory.
  • Flexibility to work retail hours, including evenings/weekends, and adjust the schedule as needed based on assigned partners' needs and to maximize sales opportunities.
  • Reliable transportation
  • Valid and active State driver's license and safe driving record, as required
  • Bachelor's degree from a four-year college/university or equivalent experience
  • Related experience/training or equivalent combination of education and experience - 5-7

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