Account Manager, Rakuten Card Linked Offer Network

5 days ago


Lexington, Kentucky, United States Cartera Commerce Full time
About the Role

The Account Coordinator, Rakuten Card Linked Offer Network, will play a crucial role in supporting our Sales team to build the most rewarding online to offline offer network. This position will assist in the execution of promotional campaigns that win new client accounts and drive client sales efficiently and effectively.

Key Responsibilities
  • Prepare, file, and retrieve sales-related documents and media assets.
  • Support the sales team throughout the sales and client renewal process.
  • Interact with external clients to support the overall client partnership and campaign execution.
  • Liaise with internal teams to ensure proper pre-and post-sales service.
  • Create detailed reports of campaign results to deliver merchant value.
  • Update internal databases and leverage internal tools to enable campaign execution.
  • Conduct research on prospective clients.
  • Communicate customer feedback to Marketing, Sales, and Product Development teams.
  • Perform market and competitive research.
  • Assist with the creation of promotional materials (e.g., presentations and sell sheets).
  • Communicate with sales, marketing, and operations to ensure that merchant renewal deadlines are well-understood.
About You

We are looking for a highly motivated and detail-oriented individual who takes pride in managing and attending to details. The ideal candidate will have an inner drive and fierce commitment to excel in the pursuit of business goals. They will possess an ability to dig into data as a way of understanding how something works and how it could be improved.

Requirements
  • BA/BS Degree in Business Administration, Marketing, or a relevant field.
  • 2-4 years of proven work experience as an Account Coordinator, Sales Coordinator, or a similar role.
  • Hands-on experience with CRM software.
  • Experience with marketing/advertising campaigns.
  • Strong organizational skills with the ability to multi-task several projects.
  • Possess strong written and verbal cross-functional communication skills with a problem-solving attitude.
  • Ability to adapt to a rapidly changing environment.
  • Strong work ethic and high energy.
  • Attention to detail and ability to catch errors & suggest solutions.
  • Proficiency with Excel and Outlook.
  • Comfortable working with and learning new technology.


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