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Network Infrastructure Specialist
2 months ago
This position is responsible for the maintenance, support, and implementation of networking and infrastructure systems managed by the University of Kentucky's Information Technology Services, Networking and Infrastructure.
This includes network devices, security devices, and all supporting systems, including monitoring and logging systems. This position supports functions critical to the operation of the University.
The successful candidate will help drive operational excellence, provide continuous process and service improvement, and manage key performance metrics.
Key Responsibilities- Maintenance and support of network devices and security devices
- Implementation of new networking and infrastructure systems
- Monitoring and logging of system performance
- Support of functions critical to the operation of the University
- Driving operational excellence and process improvement
- Self-motivated and able to work in both incident response and project implementation environments
- Strong problem-solving skills and ability to take on new challenges
- Excellent customer service skills
- MS Windows and Office Suite skills
- Customer service experience
- Bachelor's Degree or 4 years of paid network experience; Cisco CCNA certification preferred