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Experienced Client Intake Coordinator

2 months ago


New York, New York, United States The Matian Firm, APC Full time
Position Overview:

The Matian Firm, APC is seeking a dedicated Client Intake Specialist with expertise in Immigration and Criminal Defense law. This role is essential for individuals looking to advance their careers within the legal sector.

Key Responsibilities:
  • Serve as the initial contact for prospective clients, screening inquiries effectively.
  • Gather case information to assist in determining case retention.
  • Demonstrate a strong focus on business development and client relations.
  • Handle a high volume of incoming client communications with professionalism.
  • Work collaboratively with attorneys to facilitate the consultation process.
Essential Qualifications:
  • Bilingual proficiency in English and Spanish is mandatory.
  • A minimum of 3 years in sales, with a strong customer service background preferred.
  • Experience with case management software is advantageous.
  • Ability to meet performance metrics and deadlines consistently.
  • Willingness to work weekends as needed.
Compensation and Benefits:

This full-time position offers a competitive salary ranging from $55,555 to $65,000 annually, based on relevant experience. Benefits include:

  • 401(k) plan
  • Health, dental, and vision insurance
  • Paid time off
  • Complimentary parking and catered lunches

Join a team committed to excellence in the legal field, where you will have opportunities for professional growth and development.