Intake Coordinator

4 weeks ago


New York, New York, United States Services for the UnderServed Full time
Job Title: Intake Specialist

At Services for the UnderServed, we are seeking a highly skilled and detail-oriented Intake Specialist to join our team.

Job Summary

The Intake Specialist will play a critical role in coordinating and monitoring all activities connected with potential resident intake, answering calls as it pertains to Single Point of Access (SPA).

Key Responsibilities
  • File and retrieve documents and reference materials
  • Monitor, screen, respond to and distribute incoming communications
  • Receive and interact with incoming visitors
  • Liaise with internal staff at all levels
  • Interact with external clients
  • Provides timely, accurate and clear documentation according to established policies and procedures.
  • Handles unexpected situations by responding effectively to challenges, deadlines and emergencies.
  • Other duties as requested by Program Director
Requirements
  • Bachelor's degree in Human Services or related field preferred.
  • CASAC-T required, CASAC preferred.
  • Bilingual English/Spanish preferred.
  • Computer skills, including word processing and spreadsheets.
  • Good verbal and written communication skills.
  • Valid New York State Driver's License a plus, but not required.
Benefits

We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.



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