Intake Coordinator

1 day ago

New York, New York, United States FORTUNE SOCIETY INC Full time
Job Summary

We are seeking a highly skilled and dedicated Intake Coordinator to join our team at Fortune Society Inc. The successful candidate will be responsible for ensuring that enrollments for program services are rendered as expected by our funder's scope of services.

Key Responsibilities
  • Assist with operations of referrals and program enrollments.
  • Develop and implement strategic operational systems to enhance programmatic reports and evaluation based on funding goals.
  • Monitor intake of new referrals, coordinate with property management to review housing stock, and input vacant units into the Coordinated Assessment Placement System (CAPS).
  • Attend unit meetings, provide updates to program staff, and act as liaison with members Fortune staff to ensure continuity of treatment from internal and external providers.
  • Work with program staff to maintain vacancy records and reports across the organization to ensure the expeditious backfilling of vacancies.
  • Conduct and coordinate ongoing outreach for referrals, collect required documentation based on the document checklist for each program or location, and keep records of progress and interaction with referral sources and candidates.
  • Communicate appointments, confirmation, document checklist, ineligibility letters, and low priority letters to candidates when applicable.
  • Maintain all documentation received in designated manner to ensure efficient, effective follow-up to fill vacancies and maintain an occupancy rate of 95% or above at all times.
  • Submit timely monthly and weekly reports on program progress.
Requirements
  • Bachelor's Degree preferred, with 2 years' experience working with disadvantaged populations.
  • Ability to apply metrics to review work performance towards funding goals and knowledge of how to use data to inform program needs.
  • Experience with databases for entering client information, strong oral and written communications skills, and experience completing program contract and staff corrective action plans.
  • Bilingual English/Spanish a plus, and we seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission.
Travel and Physical Demands

This position requires weekly on-site availability and travel to program locations as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status, or marital status.

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